Effective Date: November 08, 2025

Last Updated: November 08, 2025

1. Information We Collect

- Name, email, phone number

- Business details

- Payment information (not stored by us — passed to gateways)

- Browsing and usage logs

- Uploaded content (images, text, products)

2. How We Use Information

- To create and manage your store

- To process payments via third-party gateways

- To provide support

- To improve Platform performance

- To send notifications (service updates, alerts)

3. Cookies

Used for login sessions and analytics.

4. Data Sharing

We share your data only with:

- Hosting providers

- Payment gateways

- Analytics or support tools

- We do not sell customer data.

5. Data Storage & Security

Data stored on secure cloud servers with encryption.

Users must keep passwords secure.

6. Your Rights

You may:

- access your data

- request correction

- request deletion

- export your data

7. Data Retention

Deleted accounts are permanently removed after 90 days.

8. Cross-Border Transfer

Your data may be processed outside Bangladesh depending on our hosting provider.

Contact

📧 privacy@umbacart.com